Graded AI practice for support teams
See what your AI reply got wrong, before the customer does.
Short drills on real support tasks. Rewrite a refund reply with ChatGPT, and AskDrills marks it up line by line: what's off-policy, what's missing, and how to fix your prompt.
First 3 drills free, no signup. Individual plan $59/year.
Works with ChatGPT · Claude · Grok · Codex · your helpdesk AI
Rewrite this reply so it follows the refund policy.
Sorry about the double charge. I can see two charges on your account, so I've started a refund for the extra one. It will be back in your account today. It should reach you in 5–7 business days. We'll also give you a free month.
Good: one clear apology, and it confirms the charge.
Fix: paste the refund policy into your prompt and tell the AI not to offer credits.
Bite-sized
About 5 minutes per drill.
Marked, not just scored
Fixed checks plus an AI rubric, line by line.
For support teams
Built on the mistakes that turn AI-assisted tickets into escalations.
What you practice: ask, brief, and steer any AI
Free drills
Learn AI prompting with hands-on practice
Each drill takes about 5 minutes. It passes when every check passes and the rubric score is 8/10 or higher.
For support managers
AI training for customer support teams
Train the behaviors that cause escalations
Overpromising, invented policy, and leaked PII are what turn AI-assisted tickets into escalations. Each drill is built around one of those failure modes.
See who's ready
The team pilot includes a simple dashboard: who finished, pass rates per skill, and the most common mistakes, so you know who to coach.
Your policies, your tickets
Pilot teams can send us 3 anonymized tickets and policy snippets. We'll turn them into custom drills for your team.
Team dashboard and custom drills are part of the planned launch, not this preview.
Founding plan
Practice until it passes.
We're launching the full library (30+ drills across replies, QA, summaries, macros, and escalations) for support teams. Founding members lock in this price.
Individual
- Full drill library as it launches
- Graded feedback on every attempt
- Certificate of completion
Team pilot
- 10 seats for your reps
- Manager progress dashboard
- 3 custom drills from your own policies
30-day money-back guarantee, no questions asked. Paying before the full library is live? Your 30 days start the day it launches, and if we never launch, you get 100% of your money back. Full refund policy
FAQ
Questions
What is AskDrills?
AskDrills is graded practice for using AI at work: bite-sized drills on real tasks, with line-by-line feedback that shows exactly what to fix. Think of it as AI fluency for work, built one short drill at a time.
Do I need a specific AI tool?
No. You can run prompts here, or run them in the AI tool your team already uses and paste the result in to be graded. The skills carry over: ask, brief, and steer any AI.
How is grading done?
Two layers. First, fixed checks: did the reply include the refund window, did it avoid promising a date, did it leave out the phone number? Then an AI grader scores a short rubric (accuracy, completeness, tone, and so on) against the policy. You pass at 8/10 with every check met. Feedback quotes the line, names the rule, and gives the fix.
What if it's not for me?
You get your money back. Individual plan: full refund within 30 days of paying, and within 30 days of each yearly renewal. Team pilot: full refund within 30 days of your team getting access. No questions asked. Read the refund policy.
Are these real customers?
No. Every company, customer, and policy in the drills is fictional.
Is my data stored?
This preview records anonymous usage events (page visit, drill started or finished, pricing clicks). What you type is sent to the grader and isn't stored by the site. Don't paste real customer data.